Below you will find an overview of our shipping costs per country, estimated delivery times, information about the courier services used, and how you can track your order.
Processing time:
Orders are processed and prepared for shipment within 1-3 business day.
Delivery time:
Our delivery time is
Standard: 2-5 business days
Expedited: 1-3 business days
Please note that this is an estimate and may vary depending on location and customs delays.
Tracking:
Once an order has been shipped, you will receive an email with a link to the track and trace information of your order. This allows you to easily track your order and see when you can expect it.
You can track your order using your order number on:Â Track your Order
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Orders placed before 5:00 PM will be processed within 1-3 business day.
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| Shipping Method | Order Weight | Cost |
|---|
| Standard Shipping | Orders $50.00 and up | Free |
| Standard Shipping | 0lb to 5lb | $4.90 |
| Standard Shipping | 5lb to 70lb | $19.90 |
| Expedited Shipping | 0lb to 1lb | $6.90 |
| Expedited Shipping | 1lb to 5lb | $9.90 |
Returns
If you are not satisfied with your order, please contact us within 30 days of receipt at jane@eywasoulsmalibu.com for further instructions on returning your order. Please note that the shipping costs for returns are at your own expense.
Tips:
We are not responsible for any delays or damage during transportation. We recommend that you check your order within 24 hours of receipt and contact us if any problems arise.
Contact:
If you have any questions about our shipping policies, please contact us at jane@eywasoulsmalibu.com. We will do our best to answer your questions as quickly as possible.